Category Archives: Computer

Blocking poneytelecom.eu

You may have found this page because your getting hacked from a rev.poneytelecom.eu address or your receiving spam from this address range, you may even have found it due to it hosting malicious content.

Poney Telecom is an internet server company run from France has been at the centre of multiple allegations of organised international criminal activity for a few years with all warnings, court summons and legal demands to be closed ignored.

I personally have have seen portscans that come from a rev.poneytelecom.eu address, I have also seen malware that has been hosted via them also.

Just take a look at the chat on Twitter againt the hashtage #poneytelecom here it is mostly people complaining about hacking attempts.

There is more info here and here

Hosts To Block

Although there maybe many genuine users on this system, I have taken action and blocked all their ranges.

62.210.0.0/16
195.154.0.0/16
212.129.0.0/18
62.4.0.0/19
212.83.128.0/19
212.83.160.0/19
212.47.224.0/19
163.172.0.0/16
51.15.0.0/16
2001:bc8::/32





Windows 10 (Version 1607) Unable To Install KB3200970

  1. Check windows update for KB3197954
  1. Uninstall this update as this is the one that seems to cause the error – Reason: Checking the CBS.log file (located in c:\windows\logs\CBS) showed that Package 7 of KB3197954 was not installed.
  1. Copy the following file on to a notepad and save the file as “Repair.Bat”

net stop wuauserv

cd %systemroot%\SoftwareDistribution

ren Download Download.old

net start wuauserv

net stop bits

net start bits

net stop cryptsvc

cd %systemroot%\system32

ren catroot2 catroot2old

net start cryptsvc

  1. Run this Repair.Bat as Administrator
  1. Check if the c:\windows\system32\catroot2 has been renamed to c:\windows\system32\catroot2old
  1. Copy “Catroot2” file folder from c:\windows\system32 from a working PC where the updates have been installed successfully.
  1. Upon completing all the above reboot the PC.
  1. Post Restart, Check for updates.
  1. The updates should now download and install successfully.




Windows 10 (Version 1607) Unable To Install KB3200970

On a Windows 10 machine (version 1607) if you are unable to install update KB3200970 please try the following :-

1. Check windows update for KB3197954

2. Uninstall this update as this is the one that seems to cause the error – Reason: Checking the CBS.log file (located in c:\windows\logs\CBS) showed that Package 7 of KB3197954 was not installed.

3. Copy the following file on to a notepad and save the file as “Repair.Bat”

net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
net stop bits
net start bits
net stop cryptsvc
cd %systemroot%\system32
ren catroot2 catroot2old
net start cryptsvc

4. Run this Repair.Bat as Administrator

5. Check if the c:\windows\system32\catroot2 has been renamed to c:\windows\system32\catroot2old

6. Copy “Catroot2” file folder from c:\windows\system32 from a working PC where the updates have been installed successfully.

7. Upon completing all the above reboot the PC.

8. Post Restart, Check for updates.

9. The updates should now download and install successfully.




The above information was found on a Microsoft forum and resolved the issue for one of our customers.

windows-10

Can I Delete The WER Folder ?

Can I Delete The WER Folder ?

If your running low on space on your PC or server you have probably done a search for large files and found quite a few in the WER folder.

C:\ProgramData\Microsoft\Windows\WER\reportqueue  (ProgramData maybe a hidden folder)

or

C:\Users\username\AppData\Local\Microsoft\Windows\WER

WER stands for Windows Error Reporting (WER). Windows Error Reporting collects and offers to send post-error debug information (a memory dump), using the Internet, to the developer of an application that crashes or stops responding on a user’s desktop.

  • Windows Error Reporting: Windows Error Reporting in Windows is a feature that allows Microsoft to track and address errors relating to the operating system, Windows features, and applications. Windows Error Reporting gives users the opportunity to send data about errors to Microsoft and to receive information about solutions. Solution information can include instructions for working around a problem, or a link to the Windows Update Web site or another Web site for updated drivers, patches, or Microsoft Knowledge Base articles. Microsoft developers can use Windows Error Reporting as a problem-solving tool to address customer problems in a timely manner and to improve the quality of Microsoft products.
  • Problem Reports and Solutions: The Problem Reports and Solutions feature in Control Panel helps users track problem reports and any solution information they have received from Microsoft. Problem Reports and Solutions only helps the user store information. All Internet communication related to problem reports and solutions is handled by Windows Error Reporting, although the display of solution information in Problem Reports and Solutions uses a Web browser control.





Ask each time a problem occurs: Windows Error Reporting always prompts for consent before sending an error report.

wer-folder

Unable To Play DVD’s In Windows 10

Unable To Play DVD’s In Windows 10

Windows 10 was sold without an app to play DVDs on. Which is not good if you like to watch films on your PC.

Microsoft has released an app as a download. It costs £11.59. It also has an low overall rating.

For FREE you can download VLC, which is free and works just as well as any in built player.  We have been using it for years with no issues.




dvd-films

Windows Vista – Windows Update Stopped Working In September 2016

Windows Vista – Windows Update Stopped Working In September 2016

If your Windows Vista has stopped updating then this could be the fix you need.

The update agent can’t handle update KB3168965. You need to download and install this one manually.

More information – http://support.microsoft.com/kb/3168965

The Fix

Set automatic updates to “Never check for updates” then reboot and then install this update and then restart Windows.

KB3168965 update 32bit-
https://www.microsoft.com/en-us/download/details.aspx?id=53206

KB3168965 update 64bit-
https://www.microsoft.com/en-us/download/details.aspx?id=53242

Once you have done all this, you will need to reboot and then re enable updates and this should then be ok.

We have seen this issue 2 times now, and we have known of other company’s that have encountered this same error on Windows Vista so it must be quite common.




windows-vista

Windows 7 Professional and Windows 8.1 – End Of Life – 31st Oct 2016

Windows 7 Professional and Windows 8.1 – End Of Life – 31st Oct 2016

You should not be able to buy a new PC with Windows 7 Professional or Windows 8.1 after 31st October 2016.

Windows 7 Professional and Windows 8.1 will no longer be sold with PC’s from 31st October 2016.   When the retail software product reaches its end of sales date, it can still be purchased through OEMs (the company that made your PC) until it reaches the end of sales date (31st October 2016 in this case) for PCs with Windows preinstalled.

Windows 7 and 8 Facts

Windows 7 Home Basic, Home Premium, Ultimate was released on 22nd October 2009 and reached it’s end of retail sales on 31st October 2013 and it its end of sales for PC’s was 31st October 2014.

Windows 7 Professional was released on 22nd October 2009 and reached it’s end of retail sales on 31st October 2013 and it its end of sales for PC’s is 31st October 2016.

Windows 8 was released on 26th October 2012 and reached it’s end of retail sales on 31st October 2014 and it its end of sales for PC’s was 20th June 2016.

Windows 8.1 was released on 18th October 2013 and reached it’s end of retail sales on 1st September 2015 and it its end of sales for PC’s is 31st October 2016.

We now have Windows 10, which was first released on 29th July 2015, and is the current version of Windows.




For full details of product life please read – https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

microsoft-logo

Open Internet Explorer In Full Screen Via A Desktop Shortcut

Open Internet Explorer In Full Screen Via A Desktop Shortcut

The following notes will inform you how to create a desktop shortcut to a webpage and have it open in full screen mode.

  1. Most people might know how to create a shortcut on the desktop.  Right click, and select “New” and then select “Shortcut”

new-shortcut

2. Where it asks you what you want to create the shortcut to, you have an option to browse or just type a path, here type the following, with the domain name you require :-

“C:\Program Files\Internet Explorer\iexplore.exe” -k http://www.systemtek.co.uk

3. Click “Next”

4. Give the shortcut a name, this can be anything.  This is what it will show as on your desktop.