Category Archives: Microsoft Windows

Windows 10 Update KB4041676 [10th October 2017]

This update applies to Windows 10 Version 1703

October 10, 2017—KB4041676 (OS Build 15063.674)

This update should apply via Windows Update – If it does not, or you need to install this manually here is the direct download link.

Improvements and fixes

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

  • Addressed issue where some UWP and Centennial apps show a gray icon and display the error message “This app can’t open” on launch.
  • Addressed reliability issue that causes the AppReadiness service to stop working.
  • Addressed issue where applications that use the Silverlight map stack stop working.
  • Addressed issue where VSync prevents devices from entering Panel Self Refresh mode, which can lead to reduced battery life.
  • Addressed issue where user customizations (like pinned tiles) made to an enforced partial Start layout are lost when upgrading to Windows 10 1703.
  • Addressed issue where the Universal CRT caused the linker (link.exe) to stop working for large projects.
  • Addressed issue that prevents Windows Error Reporting from saving error reports in a temporary folder that is recreated with incorrect permissions. Instead, the temporary folder is inadvertently deleted.
  • Addressed issue where the MSMQ performance counter (MSMQ Queue) may not populate queue instances when the server hosts a clustered MSMQ role.
  • Addressed issue with the token broker where it was leaking a token that caused sessions to remain allocated after logoff.
  • Addressed issue where Personal Identity Verification (PIV) smart card PINs are not cached on a per-application basis. This caused users to see the PIN prompt multiple times in a short time period; normally, the PIN prompt only displays once.
  • Addressed issue where using the Cipher.exe /u tool to update Data Recovery Agent (DRA) encryption keys fails unless user certification encryption already exists on the machine.
  • Addressed issue where using AppLocker to block a Modern app fails. This issue occurs only with Modern apps that come pre-installed with Windows.
  • Addressed issue with form submissions in Internet Explorer.
  • Addressed issue with the rendering of a graphics element in Internet Explorer.
  • Addressed issue that prevents an element from receiving focus in Internet Explorer.
  • Addressed issue with the docking and undocking of Internet Explorer windows.
  • Addressed issue caused by a pop-up window in Internet Explorer.
  • Addressed issue where a Vendor API deleted data unexpectedly.
  • Addressed issue where using the Robocopy utility to copy a SharePoint document library, which is mounted as a drive letter, fails to copy files. However, in this scenario, Robocopy will copy folders successfully.
  • Addressed issue where MDM USB restrictions did not disable the USB port as expected.
  • Addressed issue where creating an iSCSI session on a new OS installation may result in the “Initiator instance does not exist” error when attempting to connect to a target.
  • Addressed issue where connecting to RDS applications published using Azure App Proxy fails. The error message is, “Your computer can’t connect to the Remote Desktop Gateway server. Contact your network administrator for assistance”. The error can occur when the RDP cookie size limit is exceeded. This update increased the size of the RDP cookie limit.
  • Addressed issue where USBHUB.SYS randomly causes memory corruption that results in random system crashes that are extremely difficult to diagnose.
  • Addressed issue that affects the download of some games from the Windows Store during the pre-order phase. Download fails with the error code 0x80070005, and the device attempts to restart the download from the beginning.
  • Addressed issue where the ServerSecurityDescriptor registry value does not migrate when you upgrade to Windows 10 1703. As a result, users might not be able to add a printer using the Citrix Print Manager service. Additionally, they might not be able to print to a client redirected printer, a Citrix universal print driver, or a network printer driver using the Citrix universal print driver.
  • Security updates to Microsoft Windows Search Component, Windows kernel-mode drivers, Microsoft Graphics Component, Internet Explorer, Windows kernel, Microsoft Edge, Windows Authentication, Windows TPM, Device Guard, Windows Wireless Networking, Windows Storage and Filesystems, Microsoft Windows DNS, Microsoft Scripting Engine, Windows Server, Windows Subsystem for Linux, Microsoft JET Database Engine, and the Windows SMB Server.

If you installed earlier updates, only the new fixes contained in this package will be downloaded and installed on your device.

For more information about the resolved security vulnerabilities, please refer to the Security Update Guide.




Known issues in this update

Symptom
Installing KB4034674 may change Czech and Arabic languages to English for Microsoft Edge and other applications.
Workaround
Microsoft is working on a resolution and will provide an update in an upcoming release.
Symptom
Systems with support enabled for USB Type-C Connector System Software Interface (UCSI) may experience a blue screen or stop responding with a black screen when a system shutdown is initiated.

Workaround

If available, disable UCSI in the computer system’s BIOS. This will also disable UCSI features in the Windows operating system.

Microsoft is working on a resolution and will provide an update in an upcoming release.

Symptom

Microsoft is aware of a publishing issue with the October 10th, 2017 monthly security update for Windows 10 version 1703 (KB4041676) for WSUS\SCCM managed devices where Windows devices may fail to boot after installing this update

Workaround

Customers that download updates directly from Windows Update (Home and consumer devices) or Windows Update for Business are not impacted.

We have corrected this publishing issue. For users who encountered issues please refer to the following article:

Windows devices may fail to boot after installing October 10 version of KB 4041676 or 4041691 that contained a publishing issue

The cumulative security updates have been validated. We recommend all customers take these cumulative security updates.




How To Fix Windows Update Error 0x80200056

You may get 0x80200056 error during Windows update.  This is a common upgrade error on Windows.

Suggested Fix

Method 1:

Close down the computer and re-try the updates again.

Method 2:

Run the System File Checker(SFC) scan, then re try the updates again.

The System File Checker tool (SFC.exe) scans for missing or corrupted system files and repairs them.

Use the System File Checker tool to repair missing or corrupted system files

http://support.microsoft.com/kb/929833/en-us

Method 3:

Try manually reset the Windows Updates Components and check the issue status, the try again:

a) Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

b) Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

c) Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

d) Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

e) Type Exit in the Command Prompt to close it.

Error 0x80200056



Error Code 0x80073cfe In Microsoft Windows Store

The error 0x80073CFE will occur if the package repository is corrupted.

The following is some suggested fix’s.

Method 1: Reset the Store cache and check if it helps.

Please follow the steps given below.

a.       Press “Windows + R” key on the keyboard to open Run window.

b.      In the Run window type “wsreset.exe” and then click ok it will clear all the cache in Windows store.

If the above method does not work, go to next method.

Method 2: Run System File Checker tool and check if it helps.

Use the System File Checker tool to repair missing or corrupted system files

http://support.microsoft.com/kb/929833

Method 3: Scan and restore the operating system files health.

a.        Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

b.       Type the following commands. Press Enter after each command.

·         DISM.exe /Online /Cleanup-image /Scanhealth
·         DISM.exe /Online /Cleanup-image /Restorehealth

c.        Close the command prompt, and then check if you can install, run the apps.

Also refer to this: Troubleshooting problems with an app.





Windows 10 (Version 1607) Unable To Install KB3200970

  1. Check windows update for KB3197954
  1. Uninstall this update as this is the one that seems to cause the error – Reason: Checking the CBS.log file (located in c:\windows\logs\CBS) showed that Package 7 of KB3197954 was not installed.
  1. Copy the following file on to a notepad and save the file as “Repair.Bat”

net stop wuauserv

cd %systemroot%\SoftwareDistribution

ren Download Download.old

net start wuauserv

net stop bits

net start bits

net stop cryptsvc

cd %systemroot%\system32

ren catroot2 catroot2old

net start cryptsvc

  1. Run this Repair.Bat as Administrator
  1. Check if the c:\windows\system32\catroot2 has been renamed to c:\windows\system32\catroot2old
  1. Copy “Catroot2” file folder from c:\windows\system32 from a working PC where the updates have been installed successfully.
  1. Upon completing all the above reboot the PC.
  1. Post Restart, Check for updates.
  1. The updates should now download and install successfully.




Windows 10 (Version 1607) Unable To Install KB3200970

On a Windows 10 machine (version 1607) if you are unable to install update KB3200970 please try the following :-

1. Check windows update for KB3197954

2. Uninstall this update as this is the one that seems to cause the error – Reason: Checking the CBS.log file (located in c:\windows\logs\CBS) showed that Package 7 of KB3197954 was not installed.

3. Copy the following file on to a notepad and save the file as “Repair.Bat”

net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
net stop bits
net start bits
net stop cryptsvc
cd %systemroot%\system32
ren catroot2 catroot2old
net start cryptsvc

4. Run this Repair.Bat as Administrator

5. Check if the c:\windows\system32\catroot2 has been renamed to c:\windows\system32\catroot2old

6. Copy “Catroot2” file folder from c:\windows\system32 from a working PC where the updates have been installed successfully.

7. Upon completing all the above reboot the PC.

8. Post Restart, Check for updates.

9. The updates should now download and install successfully.




The above information was found on a Microsoft forum and resolved the issue for one of our customers.

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Can I Delete The WER Folder ?

Can I Delete The WER Folder ?

If your running low on space on your PC or server you have probably done a search for large files and found quite a few in the WER folder.

C:\ProgramData\Microsoft\Windows\WER\reportqueue  (ProgramData maybe a hidden folder)

or

C:\Users\username\AppData\Local\Microsoft\Windows\WER

WER stands for Windows Error Reporting (WER). Windows Error Reporting collects and offers to send post-error debug information (a memory dump), using the Internet, to the developer of an application that crashes or stops responding on a user’s desktop.

  • Windows Error Reporting: Windows Error Reporting in Windows is a feature that allows Microsoft to track and address errors relating to the operating system, Windows features, and applications. Windows Error Reporting gives users the opportunity to send data about errors to Microsoft and to receive information about solutions. Solution information can include instructions for working around a problem, or a link to the Windows Update Web site or another Web site for updated drivers, patches, or Microsoft Knowledge Base articles. Microsoft developers can use Windows Error Reporting as a problem-solving tool to address customer problems in a timely manner and to improve the quality of Microsoft products.
  • Problem Reports and Solutions: The Problem Reports and Solutions feature in Control Panel helps users track problem reports and any solution information they have received from Microsoft. Problem Reports and Solutions only helps the user store information. All Internet communication related to problem reports and solutions is handled by Windows Error Reporting, although the display of solution information in Problem Reports and Solutions uses a Web browser control.





Ask each time a problem occurs: Windows Error Reporting always prompts for consent before sending an error report.

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Unable To Play DVD’s In Windows 10

Unable To Play DVD’s In Windows 10

Windows 10 was sold without an app to play DVDs on. Which is not good if you like to watch films on your PC.

Microsoft has released an app as a download. It costs £11.59. It also has an low overall rating.

For FREE you can download VLC, which is free and works just as well as any in built player.  We have been using it for years with no issues.




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Windows Vista – Windows Update Stopped Working In September 2016

Windows Vista – Windows Update Stopped Working In September 2016

If your Windows Vista has stopped updating then this could be the fix you need.

The update agent can’t handle update KB3168965. You need to download and install this one manually.

More information – http://support.microsoft.com/kb/3168965

The Fix

Set automatic updates to “Never check for updates” then reboot and then install this update and then restart Windows.

KB3168965 update 32bit-
https://www.microsoft.com/en-us/download/details.aspx?id=53206

KB3168965 update 64bit-
https://www.microsoft.com/en-us/download/details.aspx?id=53242

Once you have done all this, you will need to reboot and then re enable updates and this should then be ok.

We have seen this issue 2 times now, and we have known of other company’s that have encountered this same error on Windows Vista so it must be quite common.




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Windows 7 Professional and Windows 8.1 – End Of Life – 31st Oct 2016

Windows 7 Professional and Windows 8.1 – End Of Life – 31st Oct 2016

You should not be able to buy a new PC with Windows 7 Professional or Windows 8.1 after 31st October 2016.

Windows 7 Professional and Windows 8.1 will no longer be sold with PC’s from 31st October 2016.   When the retail software product reaches its end of sales date, it can still be purchased through OEMs (the company that made your PC) until it reaches the end of sales date (31st October 2016 in this case) for PCs with Windows preinstalled.

Windows 7 and 8 Facts

Windows 7 Home Basic, Home Premium, Ultimate was released on 22nd October 2009 and reached it’s end of retail sales on 31st October 2013 and it its end of sales for PC’s was 31st October 2014.

Windows 7 Professional was released on 22nd October 2009 and reached it’s end of retail sales on 31st October 2013 and it its end of sales for PC’s is 31st October 2016.

Windows 8 was released on 26th October 2012 and reached it’s end of retail sales on 31st October 2014 and it its end of sales for PC’s was 20th June 2016.

Windows 8.1 was released on 18th October 2013 and reached it’s end of retail sales on 1st September 2015 and it its end of sales for PC’s is 31st October 2016.

We now have Windows 10, which was first released on 29th July 2015, and is the current version of Windows.




For full details of product life please read – https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

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