Category Archives: Telecoms

Samsung To Recall All Galaxy Note7 Devices

Samsung To Recall All Galaxy Note7 Devices

This really only effects people in the USA but this is such a big world wide story it would be wrong not to report on it.  After all the Note7 is the talk of the technology world at the moment.

Samsung said last month it pointed to a “battery cell issue” being the cause.

A report sent by the company to regulators was more specific, saying a production fault had caused some of the batteries to be slightly larger than intended, which had put pressure on them when they were fitted inside phones, according to a leak reported by Bloomberg.

The following has been issued by Samsung :-

Samsung has announced an expanded voluntary recall on all original and replacement Galaxy Note7 devices sold or exchanged in the United States in cooperation with the U.S. Consumer Product Safety Commission and in partnership with carriers and retailers. Since the affected devices can overheat and pose a safety risk, we are asking consumers with a Galaxy Note7 to power it down and contact the carrier or retail outlet where they purchased their device.

Consumers who have a Galaxy Note7 device can now exchange their phone for any Samsung smartphone, or receive a refund, under the terms of the expanded U.S. Note7 Refund and Exchange Program.

If you bought your Galaxy Note7 from Samsung.com you should click here to process your refund or exchange. If you have questions, you should contact us at 1-844-365-6197 and we can help you.

U.S. Note7 Refund and Exchange Program

Under the terms of the U.S. Note7 Refund and Exchange Program, you have the following choices and can take these next steps beginning October 13, 2016 at 3pm ET:

  1. Exchange your current Galaxy Note7 for another Samsung smartphone and replacement of any Galaxy Note7 specific accessories with a refund of the price difference between devices
  2. Obtain a refund at your point of purchase

In addition, you may be eligible for additional incentives described below:
What if I want to exchange my Galaxy Note7 for another Samsung smartphone?
As a sign of our appreciation for your patience and loyalty, we are offering up to a $100 bill credit from select carrier or retail outlets if you exchange your Galaxy Note7 for another Samsung smartphone, less any incentive credits already received.

What if I already exchanged my Galaxy Note7 for another Samsung smartphone?
If you already exchanged your Galaxy Note7 device for another Samsung smartphone, you will receive up to a $75 bill credit from select carrier or retail outlets in addition to the $25 you previously received.

What if I want a refund for my Galaxy Note7?
If you choose to obtain a refund, you will receive up to a $25 bill credit from select carrier or retail outlets as a token of our appreciation and acknowledgement of your inconvenience, less any incentive credits already received.

What if I want to exchange my Galaxy Note7 for another brand of smartphone?
If you choose to exchange your Galaxy Note7 for another brand of smartphone, you will receive up to a $25 bill credit from select carrier or retail outlets as a token of our appreciation and acknowledgement of your inconvenience, less any incentive credits already received.

Affected Devices

The expanded recall applies to all Galaxy Note7 devices – including the original and replacement. Because your safety is important to us, if you are currently using a Galaxy Note7, please power down immediately and participate in our U.S. Note7 Refund and Exchange Program.

Refund

Contact the carrier or retail outlet where you purchased your Galaxy Note7. If you bought your Galaxy Note7 from Samsung.com visit samsung.com/us. If you have any questions, contact us at 1-844-365-6197 and we can help you.

Contacts

You can contact the carrier or retail outlet where you purchased your device. If you bought your Note7 from Samsung.com or have questions, you should contact us at 1-844-365-6197 and we can help you.

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UK Call Charges

UK Call Charges

Most people want to know how much a phone call costs, but many are unsure what the cost is and what the different numbers mean.  We have put together this list of useful websites relating to UK telephone call charges, and what the different numbers mean.

It is always best to check on your providers official website for specific call charges on the tariff or plan you are on.

https://www.gov.uk/call-charges – A page on the government website which indicates the call charge rates for numbers, they indicate the possible range of costs associated with a number.

http://consumers.ofcom.org.uk/phone/how-much-does-a-phone-call-really-cost/ – A page from the telecoms regulator Ofcom. Here you can enter the first few digits or a number and it will tell you how much the call will cost you.

http://www.bt.com/tariffguide  – UK tariff guide from BT.  Check what a call costs from a BT landline.

https://www.police.uk/contact/101/ – Call charges to 101 non emergency number.

https://en.wikipedia.org/wiki/Telephone_numbers_in_the_United_Kingdom – A list that shows what each area code is, plus explains other number formats.

http://www.bt.com/directory-enquiries/ – BT directory enquiries.  Lookup a number if you know a persons name and location.

http://www.saynoto0870.com – Lists alternative geographic numbers instead of 0870 (and others)  numbers for well known companies.  This can help save on your bills.




–           Please note we are not responsible for the information held on the above external web sites.  It is up to the site owners to ensure the sites are correct and up to date.

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What Was A Party Line ?

What Was A Party Line ?

A party line was basically a way to share a phone line.

There were originally two types of party line on the automatic system.

1 – Common metering – where they both shared the same line circuit but had separate ringing to earth via either the B wire or the A wire (X and Y subscribers). To make a call on this system, the handset was just picked up and the call was dialled.

2 – Separate metering – where each party had their own line circuit but the earth was removed from the K relay contact preventing a loop from seizing the line circuit. Each subscribers telephone was fitted with a ‘Call exchange’ button. This earthed the appropriate A (Y party) or B (X party) wire to seize their line circuit (and hence effect metering on their meter). Ringing was still individual to each subscriber – the only common bit being the subscribers number from the selector multiple – with a cross to make put the ring current on the opposite wire for the ‘Y’ party.

There was no privacy. If one of the users was making a call, and the other picked up, they would hear the conversation (and be heard). Later on, a technology called WB900 came along. This shared the pair, by having a conventional DEL “audio” and a “carrier” sub, whose service was provided by a radio carrier down the pair. The transmitter/receiver at the carrier subs house, had rechargeable cells which were charged by the “Audio” subs line.

There was privacy and both parties could use the phone at once. However, if the Audio subscriber used his phone a lot, the carriers battery tended to go flat….

Later on, a fully digital system came along “DACS” which, digitised the pair between the exchange and the teeing point, for both customers. It does the job a treat for plain old telephony.  These were notorious for capping the maximum speed people could expect from their analogue modems, while surfing the net, ie 56k modems would only run at 28k. The only thing that was shared in a party line was the pair of wires from the exchange to the Cabinet (the green box in the street and the point at which the pressurized main cable from the exchange MDF is terminated on the ‘E’ side) This was only applicable to ‘Separate Metering’ – ‘Common Metering’ used a single line circuit as well as a ‘common’ cable pair.

Pairs were also shared as far as insulators on the pole route from the DP – not just to the ‘green Cabinet’.

“Inserts, Insulator – used inside Insulators No 16 and 22 when teeing shared service lines – See E.I. Lines Overhead E 3139”. The Insert was a round black composition block with a brass insert which accepted three wires at 120 degree spacing – the 40lb cadmium copper line wires.




Shared Service was provided for 2 reasons:-

1) Shortage of mains back from the PCP/SCP (Cabinet/Pillar) and was the most common.

2) Shortage of exchange equipment, that gave exclusive use. This meant the sharers were anywhere on the exchange area.

The term Party Line applied to more than 2 customers in rural, manual areas, and these had been removed once the exchange went auto. In a copy of the Service Instructions for 8/63 they are already shown as obsolescent. Even requests to take over a Rural Party Line were refused from 1961 onwards.

From what I was told by someone who worked in sales (1968-1972) they were instructed not to refer to Shared Service as a Party Line.

In the 1950/60’s Shared Service was provided by two further different types :-

1) Common Metering. If there was poor earth return then a bell set 41 was provided, at both properties, and the two customers had to agree their portion of the bill. There only being 1 meter. This form had been eliminated by the late 1950’s.

2) Separate metering. There was good earth return and the button seized the equipment and the relevant meter recorded the calls.

Good earth return was achieved by attaching wire to the lead water pipe coming into property an alternative was to drive a spike into the ground outside and attach it to that.

Liability to share.

Some Residential customers were not liable to share. Those who had had service prior to January 1948 were exempt. If they moved then they started out afresh at the new property, though.

All other Residential installations had a box completed on the providing/transfer advice note with the letters PP (Potential Party) entered (even though we were not allowed to refer to it as Party Line). That was recorded by the Routeing Officer on the Line Plant records to show this installation was liable. There were 2 other ones that come to mind and there may have been more. USS meant the installation was Unsuitable for Shared Service. Could have had a coin box, burglar alarm connected via block terminal, subs private meter etc.

Then there was VSS who was a voluntary sharer. They used the ‘phone very little and liked the 10 shilling (50p) reduction in rent in 1960’s. It later increased to £1 difference.

When a Line Plant enquiry form or call to the ‘Router’ was made and there were no pairs left he would supply a list of all the PP subscribers’ on that DP, if that was where the problem was. In the case of the ‘Cab’ having no mains we would look for a shared line that currently was without a partner. If there happened to be a ‘stop’* installation then that could be utilised or it meant selecting the person who had been connected the most recently and sending them a letter. If no response then an appointment would be made and both customers notified of the date. If the person, to share, obstructed the change then they were informed that service could be withdrawn and they normally then agreed.

* Stop is where the line is still connected and line plant exists but it is out of service in the exchange.

Many thanks to all the people from various telecoms groups who helped Duncan from SystemTek to compile this document.

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