NewsSecurity Vulnerabilities

ASUS Updates It’s Live Update Tool

ASUS response to the recent media reports regarding ASUS Live Update tool attack by Advanced Persistent Threat (APT) groups :-

Advanced Persistent Threat (APT) attacks are national-level attacks usually initiated by a couple of specific countries, targeting certain international organisations or entities instead of consumers.

ASUS Live Update is a proprietary tool supplied with ASUS notebook computers to ensure that the system always benefits from the latest drivers and firmware from ASUS. A small number of devices have been implanted with malicious code through a sophisticated attack on our Live Update servers in an attempt to target a very small and specific user group. ASUS customer service has been reaching out to affected users and providing assistance to ensure that the security risks are removed.

ASUS has also implemented a fix in the latest version (ver. 3.6.8) of the Live Update software, introduced multiple security verification mechanisms to prevent any malicious manipulation in the form of software updates or other means, and implemented an enhanced end-to-end encryption mechanism. At the same time, we have also updated and strengthened our server-to-end-user software architecture to prevent similar attacks from happening in the future.

Additionally, they have created an online security diagnostic tool to check for affected systems, and we encourage users who are still concerned to run it as a precaution. The tool can be found here: https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/ASUSDiagnosticTool/ASDT_v1.0.1.0.zip

Resolution

How to check the ASUS Live Update version?

Option 1: Right key of the ASUS Live Update icon at the bottom right corner, then click “about”, you can see the version information as the below picture.

Option 2: Enter [Control Panel ] -> Open [ Programs and Features ] and check the ASUS Live Update version.

How to upgrade the ASUS Live Update itself?

Click the ASUS Live Update icon on the bottom right corner.

Connect the internet and click “Check update immediately”

ASUS Live Update will get the latest driver and utility automatically.  

Click “Install”.

It will show detail information of the version. Click “OK”.

It will take a few minutes, and ASUS Live Update will upgrade itself.

After updating, please recheck the ASUS LIVEUPDATE and make sure it show “No updates”.

Note: If ASUS Live Update cannot get the latest version (v3.6.8 or higher version), please download the installation file from ASUS official website, and install manually.

Finally, open “Program and Features” and check the ASUS Live Update version.

If you fail to solve the problem with the above information , please contact ASUS customer service center for further information. 

Duncan

Duncan is a technology professional with over 20 years experience of working in various IT roles. He has a interest in cyber security, and has a wide range of other skills in radio, electronics and telecommunications.

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