BBC iPlayer stops working on some Samsung TVs

A software glitch is preventing the BBC’s iPlayer streaming service from running on many of Samsung’s smart TVs.

Affected owners are being advised to download a software update.

But the patch does not work on some older models, which will have to wait until next year to get a separate fix.

The BBC has said that it expects thousands, but not tens of thousands, of screens to be unable to use its catch-up service over Christmas as a consequence.

Samsung has advised that some TVs should start working again after installation of an automatic update, but that some owners would need to force the upgrade themselves via a settings menu.

Please note: The update process noted above will not work for the models listed below (sold 2013 to 2015). Samsung aim to provide an update for these models early in 2020.

SEK-1000/XC, SEK-2000/XC, SEK-3000/XC, UE82S9WATXXU, UE32S9AUXXU, UE40LS001AUXXU, UE32LS001AUXXU, UE24LS001AUXXU, LT24D390SW/EN, LT27D390SW/EN, LT27B551EW/XU

Duncan Newell

Duncan is a technology professional with over 20 years experience of working in various IT roles. He has a interest in cyber security, and has a wide range of other skills in radio, electronics and telecommunications.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: