What is the domain name ryml.me is it Royal Mail ? [RESOLVED]

Updated – February 2024

IMPORTANT NOTICE – this article is about the specific domain name ryml.me any other variation of this name is not genuine. For example ryml-me.com is not owned or operated by Royal Mail.

You may have had a text message or an e-mail with the domain name ryml.me mentioned. Many people may think this is a fake domain as it is not the usual one used by Royal Mail (royalmail.com)

If you receive a text message you may also notice that the message is in the same text message thread (chain) as other genuine ones from Royal Mail. The scammers do this by faking the Royal Mail text number so it shows the same, but may show a different URL by the scammer.

The domain name ryml.me is known to be a genuine Royal mail domain name that they use on text messages and e-mails.

It took a bit of investigating by our team. But on a few occasions members of our team placed an order with a large well known retailer here in the UK (BT), we got an e-mail from Royal Mail to say his item was on the way, with a link to ryml.me and at the same time got a text message with the domain name ryml.me and the retailer name. We checked the URL and it redirects to the main Royal Mail website, we have since seen this many times.

We have checked a number of times and ryml.me redirects to https://www.royalmail.com/track-your-item#/

To help explain this, we have produced the following video which shows a real-time trace and test of this website.

Below is an example e-mail from a BT shop order, if you get one of these e-mails and you hover over the “View delivery options” button you will see it points at ryml.me with the tracking number, when clicked it redirects you to royalmail.com website with the tracking info.

If you lookup the domain name ryml.me you will see its DNS records points to “consignia.com” and Consignia is another name for Royal Mail (part of brand name change – see https://www.independent.co.uk/news/business/news/humbled-consignia-reinvented-as-royal-mail-plc-189590.html )

It’s register URL is cscglobal.com and CSC is the company who does IT work for Royal Mail ( see https://www.royalmailchat.co.uk/community/viewtopic.php?t=11747 )

The general genuine domain name for Royal Mail is www.royalmail.com but of cause like many large company’s they own many other domains, just like this one.

Royal Mail sent a tweet about this very domain a few years ago to say it was fake however they may have since purchased this domain.

_{Story last updated – February 2024}