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Hackers say they have stolen personal details of 560 million Ticketmaster customers

Live Nation, the owner of Ticketmaster, has confirmed that its database experienced “unauthorised activity” following claims from a hacker group called ShinyHunters. The group alleges that they have obtained the personal information of 560 million customers, including names, addresses, phone numbers, and partial credit card details of Ticketmaster users globally.

In a filing to the US Securities and Exchange Commission, Live Nation reported that on May 27, “a criminal threat actor offered what it alleged to be Company user data for sale via the dark web,” and that an investigation was underway. Live Nation has not confirmed the number of customers affected by the data breach.

The Ticketmaster breach was initially disclosed by hackers who advertised the data on Wednesday evening. Ticketmaster did not confirm the breach to reporters or customers but instead informed shareholders late on Friday. The American website Ticketmaster, one of the largest online ticket sales platforms in the world, has experienced one of the biggest hacks in history in terms of global victims. However, it remains unclear how sensitive the data in the hands of the cybercriminals is.

ShinyHunters has been connected to a series of high-profile data breaches, causing millions of dollars in losses for the affected companies.

In 2021, the group sold an authentic database containing stolen information from 70 million customers of the US telecom firm AT&T.

Luke Simmonds

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