Ofcom publishes its 2024-25 annual report on the BBC

Ofcom has published its annual report on the BBC, assessing the corporation’s performance in meeting the needs of viewers and listeners during the period April 2024 to March 2025. The report also includes the findings of Ofcom’s second ‘Periodic Review’ of the BBC.

Drawing on extensive audience research, industry data and stakeholder information, today’s report provides an evidence base which Government can draw on as it undertakes its Charter review. 

Against a backdrop of funding pressures and a rapidly changing media landscape, the report finds that the BBC remains popular with audiences, with 83% of UK adults using its services weekly in 2024/25. The BBC has also achieved strong levels of overall audience satisfaction (60% in 2024/25), while there are early signs that engagement with younger audiences is improving.

To meet these challenges and to remain relevant in the future, the BBC – which sits at the heart of the PSM system – should play to its strengths, while continuing to address areas where it needs to further improve, including by:

• deepening its engagement with less satisfied audiences – including those on lower incomes;
• innovating and taking risks to excite and engage, making content available where people want to watch it, such as on third party platforms; and
• building on the successes of its ‘Across the UK’ strategy to deliver a range of content made in and made for the diverse communities of the UK’s nations and regions, while supporting their creative economies; and
• investing in media literacy to help audiences to critically engage with news and online services.

You can read the report in full here – https://www.ofcom.org.uk/tv-radio-and-on-demand/bbc/bbc-annual-report